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IrishMetro.com Privacy, GDPR & Data Protection Policy - [www.irishmetro.com] - (http://www.irishmetro.com) **Last Updated:** 19 August 2026.
1. Introduction - IrishMetro.com (“IrishMetro”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal data. This Privacy, GDPR and Data Protection Policy explains how we collect, use, store, disclose and protect personal data when you visit IrishMetro.com, contact us, submit information, claim or manage a restaurant listing -- register for an account, advertise with us or otherwise use our services. IrishMetro.com operates primarily as an online restaurant and hospitality directory covering the 32 counties of Ireland. We process personal data in accordance with applicable data protection law, including the **General Data Protection Regulation (EU) 2016/679 (“GDPR”)**, the **Data Protection Act 2018**, and other applicable Irish and European privacy and electronic communications legislation.
2. Who Is Responsible for Your Personal Data?: For the purposes of applicable data protection law, the data controller responsible for personal data processed through IrishMetro.com is: **IrishMetro.com** **Operator/Legal Entity:** [IRISH METRO]
3. Information We May Collect: Depending on how you interact with IrishMetro.com. We may collect and process information including: Information you provide directly This may include: * Name * Email address * Telephone number * Business or restaurant name * Business address* Account or login information* Information supplied when claiming a restaurant listing * Information submitted through contact or enquiry forms * Advertising or promotional enquiries * Restaurant descriptions, menus, photographs and other listing information* Reviews, comments or other content submitted to the website * Communications between you and IrishMetro and * Other information you voluntarily provide. Information collected automatically When you visit IrishMetro.com: Certain technical information may be collected automatically, including: * IP address * Browser type * Device type * Operating system * Approximate geographic location derived from technical information * Referring website * Pages visited* Date and time of visits * Links clicked * Session information and * Cookie and similar technology identifiers. We may use analytics and security technologies to understand how visitors use IrishMetro.com, maintain the security of the website and improve our services.
4. Restaurant and Business Directory Information: IrishMetro.com is a restaurant directory. Some information displayed on the website may therefore concern restaurants, cafés, hotels, bars and other hospitality businesses. Directory information may include: * Restaurant or business name *Trading address * Public telephone number * Public business email address * Website * Social media accounts * Cuisine or menu speciality * Opening hours * Booking information * Restaurant facilities and services * Photographs * Menus * Geographic location * Publicly available business information and * Other information relevant to the restaurant listing.
Much of this information relates to businesses rather than identifiable individuals and therefore may not constitute personal data. However, where business information identifies a living individual — for example, a sole trader, restaurant proprietor or an individually named business contact — we will treat that information as personal data where required by applicable law.
5. Information Obtained from Public Sources: IrishMetro may compile restaurant information from publicly accessible sources including: * Restaurant websites * Official social media accounts * Public business directories * Public registers * Restaurant booking platforms * Maps and location services * Information supplied by restaurant owners or authorised representatives and * Other legitimate publicly available sources.
Where publicly available information constitutes personal data, IrishMetro will process that information only where there is an appropriate lawful basis. Our legitimate interests may include operating and maintaining an accurate restaurant directory, providing useful information to consumers, verifying business information, preventing fraud and maintaining the quality and integrity of our database. *Restaurant owners and individuals may contact us if they believe information concerning them is inaccurate or should be corrected, updated or removed.
6. How We Use Personal Data: We may process personal data for purposes including: * Operating IrishMetro.com * Providing restaurant directory services * Creating and maintaining restaurant listings * Responding to enquiries * Allowing restaurant owners to claim and manage listings * Verifying restaurant or business information* Managing user accounts * Providing advertising or promotional services * Processing payments where paid services are offered * Communicating with customers and restaurant owners* Sending service-related notifications * Improving our website and services * Analysing website traffic and performance* Preventing spam, fraud, abuse and security incidents * Complying with legal obligations * Establishing, exercising or defending legal claims and * Protecting the rights, property and security of IrishMetro, our users and third parties. We will not use personal data for purposes that are incompatible with the purposes for which it was collected unless permitted or required by law.
7. Our Lawful Bases for Processing Under the GDPR: Personal data must have a lawful basis for processing. Depending on the circumstances, IrishMetro may rely on: Consent Where you have freely given us permission to process personal data for a specified purpose. Where processing is based on consent, you may withdraw your consent at any time. Contract Where processing is necessary to provide a service you have requested or to perform a contract with you. For example, this may apply to paid listings, advertising services or account services. Legal Obligation -- Where processing is necessary for IrishMetro to comply with applicable law. Legitimate Interests -- We may process personal data where necessary for our legitimate business interests, provided those interests are not overridden by your fundamental rights and freedoms. Such interests may include: * Operating a restaurant directory * Maintaining accurate restaurant information * Communicating with businesses listed on IrishMetro *Improving our services * Protecting the website from fraud and misuse * Maintaining website security and * Establishing or defending legal claims.
8. Restaurant Owners and Claimed Listings: Restaurant owners or authorised representatives may be permitted to claim a listing on IrishMetro.com. We may request information to establish that the person making the request has authority to represent the restaurant or business concerned. This may include: * Name * Business email * Telephone number * Position within the business and * Reasonable evidence of authority or association with the business. Information collected for verification will be used primarily to authenticate the request, administer the listing and protect restaurants against unauthorised changes.
9. Cookies: IrishMetro.com may use cookies and similar technologies. Cookies are small files placed on a user's device that enable websites to operate effectively, remember preferences and, where permitted, collect information about website usage. Cookies may include: * Strictly necessary cookies * Functionality cookies * Analytics cookies and * Advertising or marketing cookies. Where consent is legally required, non-essential cookies will not be placed until the user has been given an appropriate opportunity to provide consent. Users should be able to accept or reject non-essential cookies and, where applicable, change their preferences. Further details should be provided in IrishMetro's **Cookie Policy**. ---
10. Analytics: IrishMetro may use analytics services to understand how visitors interact with the website. Analytics information may include pages visited, approximate location, device information, referral source and interactions with website features. Where analytics involves non-essential cookies or similar technologies requiring consent, those technologies will be used in accordance with applicable consent requirements.
11. Advertising: IrishMetro.com may display advertising, sponsored listings or other commercial content. Advertising partners or technology providers may process information in connection with advertising services. Where personalised advertising requires consent under applicable law, IrishMetro will seek the appropriate consent before enabling such processing. Sponsored or promoted restaurant listings may be identified as such where appropriate.
12. Payments: If IrishMetro offers paid advertising, premium listings, subscriptions or other paid services, payments may be processed by third-party payment providers. IrishMetro should not ordinarily need to retain complete payment-card information where payment is handled directly by an authorised payment processor. Payment providers process information according to their own privacy and security obligations.
13. Sharing Personal Data: We do not sell personal data simply because a person visits IrishMetro.com. We may disclose personal data where necessary to:* Website hosting providers * Cloud and database providers * Email and communications providers * Payment processors * Analytics providers * IT and security providers * Professional advisers * Contractors acting on our behalf * Advertising providers where legally permitted * Government, regulatory or law-enforcement authorities where legally required and * A purchaser or successor in connection with a legitimate sale, merger or restructuring of the business. Service providers processing personal data on our behalf are expected to handle such information only for authorised purposes and subject to appropriate safeguards.
14. International Data Transfers: Some technology providers used by IrishMetro may process or store information outside Ireland or the European Economic Area (“EEA”). Where personal data is transferred internationally, we will seek to ensure that an appropriate legal mechanism and safeguards are in place as required by applicable data protection law. These safeguards may include an adequacy decision of the European Commission, Standard Contractual Clauses or another legally recognised transfer mechanism.
15. How Long We Keep Personal Data: IrishMetro will not retain personal data for longer than reasonably necessary for the purposes for which it was collected, subject to legal, accounting, contractual and security requirements. Retention periods may vary depending on the nature of the information and the purpose for which it is processed. When personal data is no longer reasonably required, it may be deleted, anonymised or securely archived where continued retention is legally justified. Restaurant directory information may remain published while the business continues to operate or while there is a legitimate directory purpose for retaining the information. Information concerning permanently closed restaurants may, where appropriate, be retained in a limited form for historical, directory, fraud-prevention, SEO or record-management purposes.
16. Data Security: IrishMetro takes reasonable technical and organisational measures designed to protect personal data against:* Unauthorised access* Accidental loss * Destruction * Alteration * Disclosure and * Other unlawful processing. No internet service can guarantee absolute security. Users should therefore also take reasonable precautions when providing information online and protect their account credentials where accounts are available.
17. Your GDPR Rights: Subject to applicable law and certain exceptions, individuals may have the right to: **Right of Access -- Request confirmation of whether we process your personal data and obtain a copy of relevant personal data. **Right to Rectification -- Request correction of inaccurate or incomplete personal **Right to Erasure -- Request deletion of personal data in circumstances where the law provides a right to erasure. **Right to Restriction -- Request that processing of personal data be restricted in certain circumstances. **Right to Data Portability -- Receive certain personal data in a structured, commonly used and machine-readable format where the GDPR requirements for portability apply. **Right to Object -- Object to processing based on legitimate interests in appropriate circumstances. You have the right to object at any time to personal data being processed for direct marketing purposes. **Right to Withdraw Consent -- Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing undertaken before consent was withdrawn. **Rights Concerning Automated Decision-Making -- Where applicable, you may have rights concerning decisions based solely on automated processing that produce legal or similarly significant effects. IrishMetro does not intend to make legally significant decisions about individuals solely through automated processing unless expressly disclosed and lawfully implemented.

18. Exercising Your Rights: To exercise a data protection right, contact:
**Email:** [admin@irishmetro.com] -- Please clearly describe your request and provide sufficient information for us to identify the relevant records. Where reasonably necessary, we may request information to verify your identity before responding to a request. Any identity information requested will be limited to what is reasonably necessary for verification. Requests will be handled in accordance with the time limits and requirements established by applicable data protection law.

19. Corrections to Restaurant Listings: IrishMetro aims to maintain accurate restaurant information. Restaurant owners, authorised representatives and members of the public may notify us about incorrect or outdated information. Requests may concern:
* Incorrect telephone numbers
* Incorrect addresses
* Closed restaurants
* Changed ownership
* Incorrect websites
* Incorrect email addresses
* Incorrect cuisine classifications
* Outdated menus * Duplicate listings or
* Other inaccurate information.
We may verify requested changes before altering a listing.

20. Direct Marketing: Where IrishMetro sends electronic direct marketing, we will do so in accordance with applicable data protection and electronic communications legislation. Where consent is required, marketing will be sent only after appropriate consent has been obtained. Recipients will be provided with a straightforward means of unsubscribing from marketing communications. Service messages necessary for the operation of an account or contractual service are not necessarily marketing communications.

21. Children's Privacy: IrishMetro is a general restaurant directory and is not designed specifically for children. We do not knowingly seek to collect unnecessary personal data from children. If we become aware that children's personal data has been collected in circumstances requiring parental or guardian consent without appropriate authorisation, we will take reasonable steps to address the matter.

22. Third-Party Websites: IrishMetro contains links to restaurant websites, booking services, social networks, advertisers and other third-party websites. IrishMetro does not control the privacy practices of independent third parties. When you leave IrishMetro.com and visit another website, the privacy policy and terms of that third party will apply. Users should review the privacy information provided by those services before submitting personal information.

23. Data Breaches: Where IrishMetro becomes aware of a personal data breach, we will assess the incident and take appropriate action in accordance with applicable data protection law. Where legally required, this may include notifying the Data Protection Commission and affected individuals.

24. Complaints: If you have concerns about how IrishMetro processes your personal data, please contact us first so that we have an opportunity to investigate the matter. You also have the right to lodge a complaint with the Irish supervisory authority: **Data Protection Commission** 6 Pembroke Row Dublin 2 D02 X963 Ireland The Data Protection Commission provides further information about data protection rights and complaints on its official website.

25. Changes to This Policy: IrishMetro may update this Privacy, GDPR and Data Protection Policy from time to time to reflect changes in:
* Our services
* Website functionality
* Technology
* Data-processing activities
* Business practices or
* Applicable legal requirements. The latest version will be published on IrishMetro.com with the date of the most recent revision. Material changes may also be communicated by other appropriate means where required.

26. Contact IrishMetro: Questions about this policy, requests concerning personal data or corrections to personal information contained in a restaurant listing should be directed to: **IrishMetro.com** **Website:** [www.irishmetro.com](http://www.irishmetro.com)
**Email:** [admin@irishmetro.com]
**© 2026 IrishMetro.com. All Rights Reserved.**